Politica di spedizione

Thank you for choosing Swish.eu for your shopping needs. We strive to provide you with a seamless and satisfactory shopping experience. Please take a moment to review our shopping policy, including our delivery times for various products.

Delivery Availability:
We offer delivery to most places in Europe. However, there may be certain remote locations where delivery may not be available. In such cases, we will inform you promptly and work towards finding a suitable solution.

Delivery Timeframes:
Here are the estimated delivery timeframes for our products:

a. Goalrilla and Goaliath Basketball Hoops:
These products are typically delivered within 5-12 business days after the order has been placed.

b. Swish Tiles:
Swish Tiles are created by individual orders, requiring a lead time of 20-40 days for production. Following production, the delivery period is estimated to be 10-20 days.

c. The Gun 10K Shooting Machines:
The Gun 10K shooting machines are manufactured by Shoot-A-Way in the United States. The manufacturing process takes up to 30 days, and the estimated shipping time by sea is 30-45 days. Some pre-designed products may be available in Europe with delivery times of up to 10-20 days.

d. VersaClimber Models:
Most VersaClimber models are available for fast delivery within 5-12 business days. However, for other models that are shipped directly from the United States, the delivery time may range from 20-40 days.

e. XPT Self-Spotting Racks:
The delivery times for XPT self-spotting racks depend on the current demand. For information about upcoming shipments to Europe, please contact us at info@swish.eu. Our customer support team will provide you with the latest updates and estimated delivery times.

Order Processing:
Once you place an order on our website, we will process it promptly. Our team will verify the availability of the product, confirm the shipping details, and prepare the order for dispatch.

Shipment Tracking:
For your convenience, we provide shipment tracking for most online orders. Once your order has been dispatched, we will provide you with a tracking number and instructions on how to track your package.

Communication and Support:
Our customer support team is available to assist you with any queries or concerns you may have regarding your order. You can reach us at info@swish.eu, and we will respond to your inquiry as soon as possible.

Returns and Exchanges:
If, for any reason, you are not satisfied with your purchase, please refer to our Returns and Exchanges policy on our website for detailed instructions on how to initiate a return or exchange.

Please note that delivery times are estimates and may be subject to unforeseen delays due to factors beyond our control, such as customs clearance, transportation disruptions, or adverse weather conditions. We will make every effort to inform you promptly in case of any significant delays.

Thank you for considering Swish. We look forward to working together.

Sincerely,
The Swish EU Team